Andris Eizenbergs
andris.eizenbergs@gmail.com
About
Job
System Engineer
at 4Finance AS, Riga, Latvija
Telephone
+371 29606560
Education
Bachelor's degree, Information Technology (2004 - 2008)
Ventspils university
AWS tools used for this site
Language Skills
Top skills
Amazon Web Services (AWS)
Infrastructure as code (IaC)
Infrastructure as a Service (IaaS)
Microservices
Integration
Architecture
IT Service Management
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Summary
My professional journey in IT began in 2007 when I joined AS
"Swedbank" as an IT Monitoring Specialist. Over the years, I have
worked with various companies and held multiple positions, continually
expanding my skills and knowledge with each role.
I have progressed from a Helpdesk Specialist to a System
Engineer, and I believe I am still advancing. My strengths include a
rapid ability to acquire new skills and a strong drive to solve
complex problems.
I am comfortable collaborating with distributed teams and have a
preference for remote or hybrid work environments.
4Finance AS
November 2015 - Present ( 9 years and 2 months )
System Engineer
"March 2021 - Present ( )
As a member of the DevOps team, I contribute to multiple projects, ensuring the seamless operation of both client-facing applications and backend systems.
Technology stack used: AWS, Kubernetes, Terraform, Ansible, Bitbucket, Rundeck, Jenkins, Prometheus, Zabbix, ActiveMQ, RabbitMQ, Grafana, Istio, ArgoCD, RHEL/CentOS/Rocky Linux/Debian, Docker, Microservices, PostgreSQL
System Administrator
November 2015 - March 2021 (5 years 5 months)
- Implementing Infrastructure as Code solutions
- Management of Infrastructure as a Service in AWS
- Infrastructure administration and support
- Enterprise solutions support
- ZABBIX monitoring system support, maintain system performance
- Implementing new monitoring solutions and data visualization tools
- Developing deployment automation solutions
- Systems: RHEL/CentOS/Windows server 2008r2-2019
- Knowledge in network-related solutions and processes
Tele2 SSC
December 2010 - September 2015 (4 years 9 months)
Enterprise and IT Solutions System Manager
September 2014 - September 2015 (1 year 1 month)
- Overall responsibility for Enterprise support solution Systems to be operational in accordance with the SLAs/OLAs
- Planning and coordination of release management, change management, and service management
- System administration
- Quickly and efficiently provide service performance with minimum impact on business processes
- Single point of contact for contractors and entrepreneurs working with the systems
- Monitor system performance and actions
- Managing vendors workload, suggesting new system improvements
- Budget planning for each system
Service Desk 2nd Line Senior IT Specialist
September 2013 - September 2014 (1 year 1 month)
- Supporting users regarding any problem related to IT
- Creating, managing user accounts
- Understanding of ITIL
- Building up the Knowledge DB and instructions
- Setting up training programs from the Knowledge DB and providing training to other agents
- IT case management
- Developing workarounds for main IT systems and processes
- Communicating with system administrators regarding specific systems
- Optimizing work process
- LAN/Network maintenance
- Onsite support for employees at Tele2
- Supporting active directory for Swedish and European users
- Active directory and Group policies management
- Installing, reinstalling computers and programs
- Hardware and application management
- Ticket dispatching
- Solving incidents according to SLA
- Asset management in T2 SSC Riga office
Service Desk Support Specialist / Administrator
December 2010 - September 2013 (2 years 10 months)
UAB "Molips"
November 2008 - July 2010 (1 year 9 months)
IT Project Manager
- Planning, directing, and coordinating IT projects
- Create tasks and requirements based on customer needs
- Coordinating other employees' working time
- Web designing
- Working as a marketing specialist
- Planning project lifetime
- Creating and improving information system
- Optimizing work process
Swedbank
August 2007 - October 2008 (1 year 3 months)
IT Monitoring Specialist
- Incident management
- Critical incident handling before the actual issue even occurred
- 24/7 work as an on-duty specialist
- Monitoring solution development
- Preparation of documentation
- Prepared problem and incident review reports (weekly)
- Participated in business availability tests